Services
Our Services & Objectives
The Objectives of AZTA
- To further and secure the interests of AZTA and its Members
- To reflect the consensus of its Members and present their views to all sectors of the public, the Government and the business community
- To act on behalf of its Members in deliberations and negoitiations with other sectors of the Travel Industry
- To continually assess and evaluate the needs of its Members with a view to providing them with meaningful services and benefits
- To consider and promote the highest standards of professionalism and ethics to its Members in their dealing with the public and each other
- To promote systematic training within all sectors of the Travel Industry falling within the scope of AZTA
- To consider all legislation affecting or likely to affect the Travel Industry and to take such action as considered to be in the interests of its Members
- To play an active role in the International community of travel agents and Travel Agent Associations
- To continually make the consumer aware of the brand AZTA and the value of using Member
- To develop the Travel Industry as an attractive career opportunity
- To promote transformation amongst our Members and in the Industry
- To promote the benefits of travel to all sectors of the public, the Government and the business community
Why use an AZTA member?
Convenience
An AZTA Member will source all aspects of your trip, including air tickets, accommodation, car rental and more.
The best value for money
An AZTA Member will tell you about all the available choices, special promotions and advise on the quality and value of a particular product.
Maximum choice
You will be given a wide variety of travel options and quotes from competing travel suppliers
Customer advocate
If you experience a problem on your trip an AZTA Member will act on your behalf to put it right
Expert guidance
AZTA Professional Travel Consultants use their extensive knowledge and experience to create, sell and manage various travel related products to the corporate and SME market, as well as the travelling public.
Personalized service
AZTA Members understand what you want and understand the extent that the products can deliver. You won’t be dealing with some impersonal voice on the end of the phone but someone who is determined to deliver value.
Professional advice
All AZTA accredited travel agencies and travel Professionals have the experience, training and knowledge to ensure that in every instance you get the best travel package, at the right price.
Timing savings
All the information is at the AZTA Members fingertips and can be sourced in seconds.
Trust
AZTA Members are a local business in your area, not an anonymous website. You know how to reach us and who we are.
Satisfaction
Unbiased information. We work for you, the consumer, not for the airline or any other travel supplier. Our only objective is to get you the best value and a level of service that ensures that you will come back and see us again.